Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully to understand how we handle shipping and delivery.
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
- We offer flat rate shipping of $12.00 (economy) and $15.00 (standard) for all orders within the United States.
- Free shipping is available for orders over $150.00.
- Economy shipping typically takes 5-8 business days.
- Standard shipping typically takes 3-4 business days.
International Shipping
- At this time, we do not offer international shipping. We are working on expanding our services, so please check back in the future.
Order Tracking
- Once your order has shipped, you will receive an email notification with a tracking number. You can use this number to check the status of your delivery.
Shipping to P.O. Boxes
- We do ship to P.O. boxes, but please note that delivery times may be longer.
Delays and Issues
- Please note that we are not responsible for delays caused by the carrier or any unforeseen circumstances such as weather conditions or natural disasters.
- If your order is significantly delayed, please contact us at help@theavenuefairhope.com with your order number.
Damaged or Lost Items
- If your item arrives damaged or is lost in transit, please contact us immediately at help@theavenuefairhope.com. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
- For any further questions or concerns regarding shipping, please contact us at help@theavenuefairhope.com.